Sunday, December 8, 2019

Clinical Learning And Teaching Competence

Question: Describe about the Clinical Learning And Teaching Competence? Answer: Clinical Learning And Teaching Competence Clinical learning and Clinical competence are two of the most important aspects in the health care sector. Clinical learning deals with the quality of the learning procedure. Clinical learning is related to the environment of the learning, how the students are treated, spirit of the student, leadership and management style of the senior clinician and available support for teaching and learning (Chuan Barnett, 2012). Clinical teaching competence is used as the parameter for the measurement of efficiency of the teachers. Professional excellence in teaching framework will ensure the quality of the students. To ensure the quality of the organization, continuous assessment of these parameters should be carried out. A relationship between clinical learning and clinical competence can be established through the Millers model of clinical competency (Miller, 1990). Figure: Millers model of establishing relationship between clinical skills, clinical learning, performance and clinical teaching competency of a health care organization. Metro Dental services Metro Dental Services is one of the renowned dental care service providers in the United States of America. It has several offices across the country, providing world class services. Metro Dental Care Services provides an astonishing 24 hour service to its patients. To maintain an organizations efficiency and goodwill, employee engagement survey can be used as an important tool. Employee engagement surveys are a valuable tool for healthcare organizations (Kruse, 2012). These types of surveys provide information about how employees feel about the organization (Gruman et al. 2011). It also provides information about the leaders, workplace environment, etc. Score values gathered from the employee engagement survey report for September 2015 can be utilized to assess different departments. The Metro Dental Care Services can then analyze these data and design an action plan according to the need of every department. Metro Dental Services Employee Engagement Survey result Figure 1: Employee engagement report of 112 respondents Figure 2: Category rank report for the month of September 2015 for Metro Dental Services Analysis and interpretation Figure 1: The survey was carried out among 112 respondents among which 68% said that workplace environment of the organization is favorable and they are satisfied with the current scenario. 26.2% said that the environment is unfavorable and 5.8% of the respondents were not able to provide any certain response or they were confused. From this data it can be interpreted that the health of the organization is good enough from the employees point of view. Figure 2: From the data of figure 2, employee engagement survey resulted for different categories, can be interpreted. The chart is divided into several categories like working conditions, cust + quality orientation, training, empowerment, teamwork, identification with the Co. , work demands, etc. Work condition of the organization is about 60% favorable according to the employees. The value of the other categories range from 60% to 10%. These data highlights the negative aspects of the organization which is needed to be improved. A score below 50 indicates that the employees are suffering from serious employment issues like low engagement and low morale. However score value of or above 45 is acceptable for the compensation categories and benefits. A score value between 50 and 60 requires evaluation and study of the categories. The score value above 60 indicates a healthy workplace. The score value above 70 indicates higher engagement and moral value among the employees. From the data and interpretation, it can be concluded that employee engagement scores are below acceptable in case of training, empowerment, teamwork identification with the Co. And work demands. These are very serious issues and should be taken care of straight away. Plans to engage low engagement scores Several actions can be implemented in order to improve low engagement scores. Improvement of the low engagement score will highlight the work efficiency and productivity of the organization (Lowe, 2012). This will ultimately lead to an overall increase in the quality of the services provided by the organization. Steps which can be implemented are, A well established performance management strategy Efficient training and development programs Career development opportunity for each employee Providing benefits, incentives, remuneration and rewards to the employees Recruitment of efficient and appropriate Freshers according to their posts Efficient communication and coordination between employees and departments Designing self-directed, individual learning activities One thing should be kept in mind that, the Metro Dental services should not change or assign drastic changes in their administration for all of these issues (Hilton Sherman, 2015). Metro Dental Services should focus on 2 to 3 key issues like training and development, communication and coordination and providing employees with better pay, incentives and benefits. This will help the Metro Dental services to assess the improvement against this step in the next survey. Further changes can be implemented according to the data of the next survey. Plans to celebrate high engagement scores In order to sustain the improvement, the Metro Dental Care Services should celebrate good survey scores. They should thank the employees for their hard work, participation, honesty and positive feedback. Employees can be provided with rewards, increase in pay scale or incentives for their effort. This will encourage them more and increase their morale (Xu Cooper Thomas, 2011). Conclusion Metro Dental services are a health care organization which emphasizes on providing better health care services to their patients. In order to achieve their goal, a good employment satisfaction level should be maintained within the organization (Mone London, 2014). Employee engagement surveys help the organization to assess the work environment and employee satisfaction level. Metro dental Services can utilize the data obtained from the survey and develop an action plan for the low scores yielding departments. If the Action plan works, then the efficacy of the workforce will increase and it will result in the better quality of services and productivity of the organization. References Chuan, O. L., Barnett, T. (2012). Student, tutor and staff nurse perceptions of the clinical learning environment.Nurse education in practice,12(4), 192-197. Gruman, J. A., Saks, A. M. (2011). Performance management and employee engagement.Human Resource Management Review,21(2), 123-136. Hilton, N., Sherman, R. O. (2015). Promoting Work Engagement: One Medical Centers Journey.Nurse Leader,13(6), 52-57. Kruse, K. (2012). What is employee engagement.Retrieved from. Lowe, G. (2012). How employee engagement matters for hospital performance.Healthcare Quarterly,15(2), 29-39. Miller, G. E. (1990). The assessment of clinical skills/competence/performance.Academic medicine,65(9), S63-7. Mone, E. M., London, M. (2014).Employee engagement through effective performance management: A practical guide for managers. Routledge. Xu, J., Cooper Thomas, H. (2011). How can leaders achieve high employee engagement?.Leadership Organization Development Journal,32(4), 399-416.

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